Customer Service Hours
8:30am – 4:30 Monday – Friday, all offices
8:30am – 6pm Monday and Thursday, Lee office only
Extended Hours for Personal lines only

I Want to Report a Claim.

• First gather all the information regarding the claim, such as the accident report, photos, details of occurrence.
• Second, call us at 800-958-6653.

I need to check my billing status.
Fill out the Quote/Info request form. Please give us the policy holder’s name and policy type and we will contact you with a current status report.

Ways to contact us

• In person: Lee Office
  195 Main Street
  Lee, MA 01238

  Great Barrington Office
  317 Main Street
  Great Barrington, MA 01230

  Lenox Office
  117 Main Street
  Lenox, MA 01240

• Phone:
  + 800-958-6653
  + 413-243-0089
  + 413-637-1234
  + 413-528-0011
  + 413-637-0061

• Fax:
  413-243-4221 Personal Insurance
  413-243-0467 Business Insurance
• Email: info@tooleinsurance.com
• Mail: P.O.Box 319, Lee, MA